Refund Policy

We offer a 30-day return window from the day your order is delivered.

Items must be unused, clean and in their original packaging
Email us with your order number to start a return — we will reply with instructions within one business day
Once your return arrives and is inspected, refunds are issued to the original payment method within 5-10 business days

If anything arrives damaged or incorrect, contact us first — we will make it right at no cost to you.

Store operator

Powmoor is operated by Shenzhen Cuomi Technology Co., Ltd.
Room 710, No. 5 Ailian Road, Ailian Community, Longcheng Street, Longgang District, Shenzhen, China
Email: m13789681432@163.com · Phone / WhatsApp: +86 137 8968 1432